Following the recent government announcement to close schools from Friday 20th March, we have made the decision to postpone all scheduled events for the rest of the spring term and the summer term. We want to apologise for any inconvenience caused.
Our staff are currently contacting schools and teachers, either via telephone or email to inform them of this with details of rescheduled dates.
If you want to speak to a member of our Events team, please telephone 01457 821818 or email firstname.lastname@example.org
Inservice / Inset
Some Inservice is still taking place. We have adapted our working practices to be able to fulfil our obligation to you. Some heads are planning to work with a consultant via skype or facetime and this can be done. However, please contact us if you prefer to reschedule your date. We understand this is not ideal for everyone.
If you want to speak a member of our Consultancy team, please telephone 01457 821811 or email email@example.com
We have spoken to our fulfilment partners and we are following best practice guidelines. This includes delivery drivers taking the necessary precautions and the option to leave tracked parcels unsigned for without having to touch the signature pad. There may be delays on orders more than usual. We are currently only despatching parcels once a week. This means it might take between 5 and 10 working days to receive your delivery. However, most of our publications are available as an e-book and these are being sent the same working day. We can only apologise for this and assure you normal service will resume as soon as possible.
If you want to speak a member of our Customer Service team, please telephone 01457 821818 or email firstname.lastname@example.org
The headoffice is shut but our staff are working from home and are available Monday to Friday 8.30am-4.30pm.
Focus is here to support you through this most difficult time. We hope you; your staff and your families stay safe and wish you the very best during this unprecedented time we are facing.
We thank you all for your continued support and look forward to working with you all soon.
The Focus Family
Vicky is the Marketing Executive at Focus Education.